Have a question about registration, login, payments, bonuses, betting, or the app? Search below. Our support team is always ready to help.
60+
All answers in one place
5 minutes
Average resolution time
24/7
Live Support
In Bangla
Find all the answers
Your question wasn't found. Please contact support.
Account & Registration
On the registration page Enter your mobile number, preferred password, and the required details. Verify with the OTP sent to your phone and your account is ready — the whole process takes just 2 minutes.
Under Banglasolt's policy, each person may only One account open. If multiple accounts are found under the same person, all accounts may be suspended and any funds held may be forfeited.
On the Login page Click the "Forgot password?" link. An OTP will be sent to your registered mobile number. Use it to set a new password — done in under 2 minutes.
After logging in, go to "Identity Verification" in your profile settings and upload a photo of your National ID (NID) or passport. Verification is usually completed within 24 hours. Small withdrawals are possible without KYC, but it is required for larger amounts.
Yes, you can temporarily suspend your account or permanently delete it. To do so, email support@banglasolt.app or submit a request through live chat. Please note that your balance must be zero before your account can be deleted.
Deposits & Withdrawals (Payments)
Log in and go to "Wallet" or "Deposit". Choose your preferred method — bKash, Nagad, or Rocket — and enter the amount. Complete the payment to the number shown on screen, and funds are typically credited to your wallet within 5 minutes.
Minimum deposit amount at Banglasolt ৳500 and minimum withdrawal amount ৳1,000. Maximum deposit and withdrawal limits depend on your account verification level.
Most withdrawal requests 15–30 minutes are processed within. During peak hours or for large first-time withdrawals, it may take up to 24 hours. Completing KYC speeds up the process.
Wait 10 minutes and refresh the page. If the issue persists, contact live chat with your payment transaction ID (TrxID). Without a TrxID, resolution may take longer — so keep a screenshot handy.
Banglasolt does not charge any deposit fees on its end. However, bKash, Nagad, or Rocket may apply their own transaction charges. There are also no hidden deductions from Banglasolt on withdrawals.
Bonuses & Promotions
Create a new account and keep the bonus option enabled when making your first deposit. A welcome bonus of up to 100% of your first deposit will be credited to your bonus wallet automatically. Full bonus terms and conditions On the bonus page you will find.
A wagering requirement is the number of times you must bet your bonus amount before it can be withdrawn. For example, a ৳1,000 bonus with a 10x wagering requirement means you need to place ৳10,000 in bets before the bonus becomes withdrawable. Each bonus comes with its own terms.
Every week, Banglasolt returns a set percentage of eligible players' net losses as cashback. It's credited directly to your main wallet and generally comes with no wagering requirements. Check the "Bonus" tab on your dashboard for details.
Log in and go to the "Refer" section to get your personal referral link or code. When a friend registers through your link and makes their first deposit, you earn a commission. The more you refer, the more you earn.
Betting & Games
Banglasolt offers more than 20 sports categories. Popular ones include:
Cricket (BPL, IPL, World Cup)
Football (Premier League, Champions League)
Kabaddi, Tennis, Badminton
E-sports (CSGO, Dota 2, LOL)
You can also place bets on live matches at real-time odds.
With live or in-play betting, you can place bets while a match is in progress. Odds update in real time based on how the game is unfolding. On the Betting page Go to the "Live" tab and browse ongoing matches.
In most cases, a bet cannot be cancelled once it has been confirmed. However, if a match is cancelled or suspended for any reason, Banglasolt will automatically refund the bet amount. For more details, Terms & Conditions See.
Banglasolt Live Casino lets you play with real dealers. Popular games include Teen Patti, Baccarat, Dragon Tiger, Roulette, Blackjack, and Andar Bahar. On the Games page View the full games list.
Banglasolt offers over 500 slot games, each with a clearly displayed RTP (Return to Player) rate. Progressive jackpot slots give you the chance to win big — a small portion of every bet contributes to the jackpot pool.
Mobile App
On the app page Go directly to the site to download the APK (Android). iOS users can open the site in a mobile browser and add it to the home screen for an app-like experience. Do not search on the Play Store or App Store — download directly from the site.
To install the app on Android, you need to enable "Install from unknown sources". Go to Settings → Security → Unknown Sources → turn it on. Then tap the downloaded APK file to install.
Log in normally once through the app. Then go to Profile → Security Settings → enable Biometric Login. Next time you open the app, a single fingerprint tap gets you in — no password needed.
You'll get an automatic notification when a new update is available. Or, App Page Download the latest APK version and install it over your existing app — your data and history will be kept intact.
Security & Privacy
Yes. Banglasolt uses 256-bit SSL encryption to keep all transactions and personal data secure. Your information is never shared with any third party. To learn more, Privacy Policy Read.
Go to Profile → Security Settings → "Two-Step Verification" and choose either mobile OTP or an authenticator app. Once enabled, an OTP will be required at every login, making your account significantly more secure.
Change your password immediately and log out of all devices. Then contact us at support@banglasolt.app or via live chat. The support team will review your account promptly and take the necessary action.
Banglasolt takes responsible gaming seriously. You can set daily/weekly deposit limits, bet limits, and self-exclusion options in your profile settings. To learn more, Responsible Gaming Visit the page.
If you can't find an answer, reach out directly via live chat or email — our support team is available 24/7.
Banglasolt will never ask for your password or OTP by phone or message. If anyone does, it's a scam — report it to support immediately.