This Privacy Policy banglasolt.app applies to use of our website and mobile app. By registering or using the platform, you are agreeing to this policy — so please read it carefully.
01 Introduction
Banglasolt is an international-standard online gaming and betting platform built for Bangladeshi users. We believe your privacy is a fundamental right, which is why every piece of data on Banglasolt is handled with the utmost care.
This Privacy Policy clearly outlines what information Banglasolt collects, why it is collected, where it is stored, and for how long. It also details your rights and how you can exercise them.
Our privacy policy is built in line with the GDPR (General Data Protection Regulation) and internationally accepted data protection standards. Banglasolt never sells your data to third parties or uses it for purposes beyond what is necessary without your consent.
This policy applies in both Bengali and English. In the event of any conflict, the Bengali version shall be considered authoritative.
02 What Information We Collect
Banglasolt only collects information that is strictly necessary to provide our services. We never ask for anything beyond that. A breakdown of what we collect and why is outlined below:
Personally Identifiable Information
- Full name & date of birth (for KYC verification)
- Email address & mobile number
- Current Address
- National ID / Passport Number (if required)
Financial Information
- Mobile banking number (bKash, Nagad, Rocket)
- Transaction history & amounts
- Records of withdrawal requests and processing
Technical Information (Automatically Collected)
- Device type, operating system & browser
- IP address and approximate location
- Session duration and platform activity
- Cookie & Local Storage Data
| Data Type |
Reason for Collection |
Legal Basis |
| Identity Information |
Account Creation & KYC |
Contractual Necessity |
| Financial Information |
Payment Processing & Fraud Prevention |
Legal Obligation |
| Technical Information |
Security & Experience Improvement |
Legitimate Interest |
| Betting History |
Responsible Gaming Monitoring |
Regulatory Requirements |
03 How Your Data Is Used
Banglasolt uses the data it collects solely for specific, legitimate purposes. Any misuse of your information constitutes a direct violation of this Privacy Policy.
- Account Management — For registration, login, and profile updates
- Payment Processing — To confirm deposits and withdrawals
- KYC Verification — to verify identity and age
- Customer Support — To resolve issues and respond to enquiries
- Fraud Prevention — To protect account and financial security
- Responsible Gaming — To identify excessive betting patterns and provide support
- Promotional Communications — Only with your consent
- Legal Compliance — To meet regulatory authority requirements
Banglasolt never sells your information to advertisers or data brokers. If you'd rather not receive promotional emails or SMS, you can turn them off in Settings or let our support team know.
04 Data Sharing & Third Parties
Banglasolt may share data with third parties only in very limited circumstances and under strict contractual agreements. Your data is never sold.
When Information May Be Shared with Third Parties
- Payment Processors — to verify bKash, Nagad, and Rocket transactions
- KYC Service Providers — For identity verification
- Legal Authorities — In response to court orders or regulatory demands
- Security Partners — For fraud detection and prevention
Every third-party provider is contractually required to meet Banglasolt's privacy standards and is held accountable in the event of a data breach.
05 Cookie Policy
Banglasolt's website and app use cookies and similar technologies to help improve your browsing experience.
Cookie Types & Purposes
- Essential Cookies — for login sessions and security purposes; these cannot be disabled
- Functional Cookies — To remember language preferences and personalized settings
- Analytics Cookies — to collect anonymized usage data for platform improvement
- Marketing Cookies — To show relevant offers, only with your consent
You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect how the platform functions.
06 Data Security Measures
Banglasolt applies the highest industry-standard technical and organizational measures to keep your data secure.
- All stored data is secured with 256-bit AES encryption.
- Data transmission secured via SSL/TLS protocol
- Two-Factor Authentication (2FA) available
- Regular Penetration Testing & Security Audits
- Payment data stored in compliance with PCI-DSS standards
- 24/7 system monitoring and unusual activity detection
In the event of a security breach, Banglasolt will notify affected users within 72 hours and take immediate steps to resolve the issue.
07 Data Retention Period
Banglasolt does not retain your data beyond what is necessary. Every category of data has a defined retention period.
| Data Type |
Retention Period |
Purpose |
| Account Information |
For the duration of active account + 5 years |
Legal Obligation |
| Transaction Records |
7 Years |
Financial Regulations |
| KYC Documents |
5 Years |
Regulatory Requirements |
| Betting History |
3 Years |
Responsible Gaming |
| Technical Logs |
90 Days |
Security Audits |
| Marketing Preferences |
Until consent is withdrawn |
User Controls |
08 Your Rights
Every Banglasolt user has the following rights over their personal data. To exercise any of them, please contact our support team.
Right of Access
You can request a copy of all information we hold about you.
Right to Rectification
You can correct any inaccurate or incomplete information.
Right to Erasure
You can request that your data be deleted under certain conditions.
Right to Restrict Processing
You can temporarily restrict how your data is used.
Right to Data Portability
You can receive your collected data in a structured, portable format.
Right to Object
You can object to your data being used for marketing purposes.
Upon receiving a rights request, Banglasolt will respond within 30 days. For complex cases, this may be extended by up to 60 days — you will be notified in advance if that happens.
09 Protection of Minors
Banglasolt is strictly for individuals aged 18 and above. No one under 18 may register, and their data is never knowingly collected.
- Age verification is carried out at the time of registration.
- KYC documents may be requested in cases of suspicious activity
- Any account identified as belonging to a minor is suspended immediately.
- Collected data is permanently deleted
If you believe your child has registered on Banglasolt, please contact us immediately at support@banglasolt.app. We will take swift action.
10 Privacy Policy Updates
Banglasolt may update this privacy policy as needed. You will be notified in advance of any significant changes.
- The date of any change will be shown at the top of the page as "Last Updated"
- For significant changes, you will be notified via email or SMS
- Continued use of the platform after any changes will be considered acceptance of the updated policy
- Previous versions are kept in our archive and are available upon request.
FAQs
No, never. Under no circumstances does Banglasolt sell your personal data to third parties. Limited information is shared only where absolutely necessary — such as for payment processing or KYC verification — and always under strict contractual agreements.
Yes, you can request deletion of your data. However, transaction records and KYC information must be retained for a set period (5–7 years) due to legal obligations. All other data will be deleted within 30 days.
Banglasolt does not track your GPS location directly. However, approximate location may be determined from your IP address for fraud prevention and security purposes. This is done solely to protect your account.
You can opt out of email and SMS marketing at any time via Account Settings > Notification Options. Alternatively, emailing support@banglasolt.app will get it turned off within 24 hours.
Banglasolt stores data on internationally compliant servers, which may in some cases be located outside Bangladesh. In all cases, GDPR and international data protection standards are upheld, and appropriate safeguards are maintained for all data transfers.